Helpers are other players who have decided to invest their time in assisting new players get acquainted with the world of Aardwolf.
When you first make a character you will only have access to the Newbie channel. This is where you can access the Helpers.
If you type 'WHO HELPER' you will see a listing of the helpers currently online and you can ask them for assistance with help in the game.
Helpers are here to assist you, not play the game for you. You will be required to read help files and participate in your own learning.